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Does your LP department address non-theft/fraud losses from process failures?
Total votes: 17

Read Hayes, PhD, CPP
Director- Loss Prevention Research Council
Co-Director- Loss Prevention Research Team, University of Florida

Read Hayes has conducted independent research and consultanting since 1984. He has over 30 years hands-on crime and loss control experience with Robinson’s, Sears, JByron’s and Ross Stores, and has provided loss prevention solutions to numerous organizations including: Wal*Mart, Target, The Home Depot, Sears, Dixons (UK), US Coast Guard Exchange System, Hair Cuttery, O’Reilly Auto Parts, Gillette, Universal Studios Florida, Smithsonian Institute, Radio City Music Hall, New York Metropolitan Museum of Art, Piercing Pagoda, Goodwill Industries, Planet Music (Borders), Garden Ridge, Backyard Burger, Workplace (Staples), Haugkaup (Iceland), CVS, Buena Vista Home Video (Walt Disney Company), Pilot Truck Stops, Lojas Americanas (Brazil), Marshall’s/TJMaxx, Anatole Resort, Johnson & Johnson, GlaxoSmithKline, Wyeth, Walgreen’s, Macy’s and Premier Cruise Lines. Dr. Hayes has worked with retailers around the world including in Canada, Brazil, Mexico, Argentina, Turkey, South Africa, Australia, the UK, Singapore, France, Russia, and Belgium.

Read is a Certified Protection Professional (CPP), Certified Security Trainer (CST) and a Certified Fraud Examiner (CFE) and has provided forensic/expert support to companies, attorneys, and insurance groups nationwide. Dr. Hayes’ research focus includes supply chain protection and premises security.

A graduate of the University of Florida (BA), and the University of Leicester (PhD), Read has completed the ASIS Assets Protection I, II and III courses, the Crime Analysis & Mapping, Crime Intelligence, and Criminal Profiling course series, and the Kinesic, John E. Reid, and Wicklander and Zulawski interview courses. His background also includes reserve US Army infantry officer (Recon/Scout platoon leader), and as a narcotics agent with the Alachua County Florida Sheriff’s Office.

Dr. Hayes is a member of the American Society of Criminology (ASC), Academy of Criminal Justice Sciences (ACJS), Academy of Security Educators and Trainers (ASET), the American Society of Industrial Security (ASIS), and the International Society of Crime Prevention Practitioners (ISCPP).

Read has been quoted in and had articles published in business, security, and refereed academic journals around the world including: The New York Times, The Wall Street Journal, USA Today, Business Week, Security Management, SECURITY, Security Journal, International Journal of Risk, Security, and Crime Prevention, Crane’s Business Weekly, Investor’s Business Daily, Chain Store Age, Stores Magazine, Personnel Journal, Nation’s Business (US Chamber of Commerce), Security Industry (UK), International Security Review (Europe), Cosmopolitan Magazine, and Ladies Home Journal. Dr. Hayes has also been featured in Financial Times-London, Retail Asia, Discount Store News, Security Australia, Security Technology & Design, Music Retailing, Retail Week (UK), Drug Store News, Access Control, Retail Store Image, Reader’s Digest, the National Safety Council’s Safety and Health, Snowboarding Business, Super Market Business, Billboard, Malaysian Safety & Security Journal, Convenience Store News, Reuter’s, Cox, AP Wire, Knight-Ridder, Gannett, and Bloomberg Business Wire.

Dr. Hayes is a frequent speaker before national associations and corporations including the National Retail Federation, National Association of Chain Drug Stores, International Mass Retailers Association, Saks, Waldenbooks, AutoZone, Safeway, Walt Disney World, Target Stores, National Sporting Goods Association, Harley-Davidson, Hallmark Cards, Security Australia ‘96, and Canadian Music Week. Read is a seasoned radio and television talk show guest and advisor for local and national programs such as NBC’s Nightly News, Today Show, and Dateline; CNN’s Daywatch, Future Watch, Science and Technology; ABC’s 20/20, Prime Time, and Good Morning America; CBS’s 60 Minutes; the Discovery Channel; FoxNews , CNBC Cable Channel; Oprah Winfrey Show; WABC, WWL, and KFI Radio; BBC Radio, Public Radio’s Marketplace and the NBC and ABC radio networks. Read has also been a featured online chat guest worldwide with America Online.

Dr. Hayes is the author of Retail Security & Loss Prevention published by Butterworth/Heinemann Publishing, Inc., Retail Security and Loss Prevention, 2nd Edition, Macmillan Publishing, Shoplifting Control and Employee Theft Control. Read’s texts are used in colleges and organizations worldwide. Read also co-authors and consults for the annual University of Florida’s National Retail Security Survey, the National Shopping Center Security Report and the Retail Theft Trends Report.

Please contact Read with your questions and comments at: Loss Prevention Research Council. 3324 West University Ave, Ste. 351, Gainesville, FL 32607 USA (321) 303-6193 email: or Websites: ;

Copyright © 2013 Loss Prevention Research Council. All rights reserved.