Big Box Retailer OPEN Report Sarmistha Grottini Tallman 2013
The Loss Prevention Research Council (LPRC) conducted a series of in-person survey interviews in the Gainesville, FL. Big Box retailer’ StoreLab in order to understand the impact and effectiveness of the OPEN System. This research focused on circuit breakers, a high loss product for A Big Box retailer.
The LPRC collected data from 5 current Big Box retailer associates who work in the area of the OPEN System, 27 regular customers, and 11 active shoplifters. All of the data is collected by an LPRC Research Scientist from March to April, 2014, and this report details the results of these surveys.