in RIA Full Referenced Reports

Abstract of Thesis Presented to the Graduate School of the University of Florida in Partial Fulfillment of the Requirements for the Degree of Master of Interior Design
OPPORTUNITY MAKES THE THIEF:
ANALYSIS OF THE PHYSICAL CUES THAT INFLUENCE SHOPLIFTER PERCEPTIONS OF THE RETAIL INTERIOR AND THE DECISION TO STEAL
By
Caroline A. Cardone
August 2006
Chair: Mary Jo Hasell
Major Department: Interior Design
Shoplifting continues to be a major source of loss in the retail industry. Despite the introduction of many new and advanced technologies aimed at minimizing it, the rate and severity of shoplifting have not ebbed in the past few decades. But shoplifters are human beings; they are usually reasonable people who base their actions on perceptions of crime opportunity or apprehension risk. The action of shoplifting exists in a specific context: the retail store interior. Several studies have linked generalities of the retail interior to shoplifter perceptions and activity. This study further refines previous research on the environment-shoplifting connection by identifying the specific design elements that shoplifters cite as most influential to their perceptions and behavior.