Store Detectives in the Research Literature Hayes 2003
Store Detectives in the Research Literature
Read Hayes, PhD, CPP
One important aspect of store detectives is the amount of autonomy they exercise on a daily basis (Hayes, 2000; May, 1978). Because of this freedom, store detectives, working within company guidelines, are free to creatively reduce theft and loss. Alternatively, these semi-autonomous LP detectives may create tremendous liability by apprehending individuals who did not actually steal anything or by botching the apprehension and processing of suspected thieves (Keckeisen, 1993).