Executive Summary

A collaborative working group designed to address problems faced by mall-based retailers, test solutions, and benchmark best practices.

 

Project Code: 202010

Executive Summary

Evaluating the impact of Indyme’s active deterrence technology, SmartSense, in a high shrink area. The technology attempts to interpret the intent of those interacting with nearby products and sends out an alert as needed, with the type of alert differing depending on interpretation/retailer wants. This will consist of customer, employee, and offender interviews. Shrink data will be collected as available.

 

Project Code: 201984

Executive Summary

The LPRC is collaborating with the UI Marketing Department to provide data on what percentage of retail square footage tends to be covered by various technologies such as CCTV. UI will then compare those metrics to customer perception and provide the LPRC and its members with their findings in academic journal article format.

 

Project Code: 201963

Executive Summary

Using survey research, LPRC will identify the relationship between return policies and return loss among our retailer members. Metrics of interest will include return period, policies on packaging (open box, must include all packaging), policies on checking to verify all parts are present/item is intact/not a dummy item.

 

Project Code: 201971

Executive Summary

Studying the effects and best practices for use of ePVMs through a four-pronged study, using in-store surveys, shrink data, focus groups, and mass-consumer research.

 

Project Code: 201866

Executive Summary

Working with solution providers to identify the theft-deterrent and operational value of dwell sensor notification technology on cosmetic theft.

 

Project Code: 201913

Executive Summary

A randomized controlled trial testing various delivery methods of associate training in a mid-size North American retailer.

 

Project Code: 201901

Executive Summary

Robbery remains a very serious threat, not only to a retailers’ bottom line but to the associates and customers in the store. This project is designed to test a series of anti-robbery technologies and techniques to potentially mitigate these serious threats.

 

Project Code: 201811

Executive Summary

A randomized controlled trial measuring the impact of replacing EAS tags with RFID tags on a wide breadth of downstream outcomes.

 

Project Code: 201902

Executive Summary

Collaborating with the University of Florida Florida Institute for Cybersecurity (FICS) to identify better ways to detect credit card skimmers and improve customer behavior towards secure behavior

 

Project Code: 201863