TUESDAY, OCT. 1

Learning Lab 1 – Detecting Deviance: Using Video Analytics and Alert Systems to Detect Red-Flag Behavioral Signatures

Speakers: Jordan Burchell, LPRC | Mike Brenton, Giant Food | David Ewton, Bosch Security

TBD

Learning Lab 2 – Getting the Most out of your LPRC Membership

Speakers: Kevin Larson, Kroger | Paul Jaeckle, Meijer | Tom Rittman, Appriss Retail

New and current members are invited to join us as we discuss current LPRC initatives, what you can expect from our community, and how you can get involved as a retailer or solution provider.

Learning Lab 3 – Science to Practice: Working with the LPRC App

Speakers: Kevin Tran, LPRC | Paul Jaeckle, Meijer

The LPRC team has worked to develop a brand new app that delivers relevant news and research straight to your phone. This interactive session will walk you through the many functionalities of the LPRC App and updated Knowledge Center, including the ability to aggregate your favorite industry news sources, participate in a digital Working Groups space, and manage your LP/AP team & program as it relates to your LPRC membership.

Learning Lab 4 – Retail Collaboration: Teaming Up With Law Enforcement to Tackle ORC Crime

Speakers: Jenn Jarrett, LPRC | Detective Ryan McCazzio, GPD | Bobby Haskins, Auror

The time it takes to gather and communicate retail crime intel is critical, often tipping the scales on whether or not offenders are captured. The LPRC, in collaboration with the Gainesville Police Department, invites you to join us as we explore the uses and benefits of a Retail Crime Intelligence Platform, designed to enable real-time collaboration between retailers and law enforcement.

Learning Lab 5 – Self-Checkout: The Future of Retail? Exploring Its Uses, Benefits, and Risks

Speakers: Scott Ziter, Price Chopper | Jim Cosseboom, Ahold Delhaize

In the age of online shopping and self-service kiosks, retailers are feeling the pressure to incorporate self-checkout into their stores. While it offers many potential benefits for both customers and retailers, does it also increase the risk of shoplifting and fraud? The LPRC, in collaboration with the Food Marketing Institute, conducted a benchmarking study with 26 leading retailers to examine the real-world uses, risks, and benefits of self-checkout.

Learning Lab 6 – Exploring the Use of ePVMs to Reduce Self-Checkout Theft

Speakers: Sam Auer, LPRC | Mike Lamb, Kroger

As retailers are incorporating self-checkout into more of their stores, they are also seeking ways to reduce theft and deter offenders who see it as an easy target. In this study, the LPRC Research Team compared the use and effectiveness of stand-alone versus system-integrated PVMs. First, a survey was sent to two major retailers to better understand the current issue. Next, interviews were conducted with 50 offenders to gauge their reactions to both types of monitors. Which PVM is more effective? Join us to find out!

WEDNESDAY, OCT. 2

Learning Lab 7 – Facial Recognition & Retail: Where We Are & Where Do We Go From Here?

Speakers: Jenn Jarrett, LPRC | Cathy Langley, Rite Aid

Facial Recognition is getting a lot of attention in the media regarding police usage of facial recognition in body cameras. Some states have banned the use of this technology by police. In this Learning Lab, we will discuss the history of the technology and the experience retailers have when deploying it in their stores.

Learning Lab 8 – Reducing Robberies with Technology: Exploring the Effectiveness of Time-Delay Safes

Speakers: Kenna Carlsen, LPRC | Dave Magersupp, Verizon Wireless

Robberies are not only damaging to a retailer’s bottom line, but they pose a serious threat for employees and customers. Some stores have begun implementing time-delay safes to deter offenders, but is it working? To answer this question, an LPRC Scientist conducted interviews with 20 robbery offenders to explore their reactions to the time-delay safe and assess whether or not it would impact their robbery decisions.

Learning Lab 9 – Reducing the Theft of C.R.A.V.E.D. Items using ePVMs

Speakers: Grant Drawve, University of Arkansas | Fred Helmes & Brittany Condon, TJX

Items that are concealable, valuable, and easy to resell are a hot-ticket item for many shoplifters. In this study, the LPRC worked to examine the deterrent effects of 13″ ePVMs in the cosmetics department through a series of interviews with offenders and customers.

Learning Lab 10 – Cutting Down the Noise with Two-Way Radios: A Randomized Control Trial

Speakers: Sam Auer, LPRC

Two-way radios pose an interesting possibility to not only deter theft, but also to improve customer service by facilitating communication throughout the store. Over the course of a 60-day trial, the LPRC sought to examine the effects of the LNL Systems Two-Way Radios on sales, shrink, and employee productivity across 500 discount stores.