LPRC’s NextRetail Research Center
Create. Test. Grow.
Shoppers expect what they came for is readily available when and where they want it. This CoE is supported by custom as well as multiple LPRC Supply Chain Working Group, and LPRC Product Protection working Group lab and field projects.
Customer demand and online competition are leading all retailers to explore increasingly convenient but secure checkout options. This CoE was established to provide innovation, customer, offender and employee feedback evidence for enhanced layout, tactics, technology checkout solutions. The new center, as well as field testing in several retail formats, supports this CoE and its mission to maximize convenience while increasing basket size, minimizing costs and losses.
Shoppers and employees want to spend their time in safe environments; and fear of crime generates avoidance behavior. Shoppers have so many shopping options available to them, and avoiding your stores means direct revenue loss. This CoE’s mission is supported by lab innovations, as well as field testing in the LPRC Violent Crime Working Group’s multiple projects.
CoE (or Capability Center) Research Models:
Building a C.O.E. to help retailers prepare for the LP consequences of self checkout, scan and go, and other checkout trends
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Identifying general capabilities and loss prevention procedures across Goodwill stores
Working Group: Data Analytics Working Group (DAWG)
Zones of Influence: 5
Identifying how Gait can be used to identify crime.
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Examine the effect of conceal and carry practices on instances of violence in the supply chain.
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
In-store test of burglar alarm integration on loss
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effect of Track Cameras in 2 US retailer distribution centers
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 3
Exploring the concept of the LPRC serving as the research arm of other retail coalitions, furnishing surveys and helping design studies
Working Group: Product Protection Working Group (PPWG)
Zones of Influence: 5
Measuring the ROI impact of a key system that doesn’t require a full rekey when a single key is lost
Innovation Chain: RFID Innovation Chain (RFIDiC)
Zones of Influence: 3
Time and motion study to identify return on investment (ROI) of APG SmartTill
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effectiveness of various SCO training delivery methods/content
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Using survey research to identify the relationship between return policies and return loss
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
Identify ways to limit fulfillment fraud in Supply Chain
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
Studying the impact of return fraud on shortage
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 5
Exploring the best practices available to mitigate buy online and pickup in store fraud
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 5
Exploring best practices to combat paper and digital counterfeit coupon fraud
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Explore the existing control process in place to delay gift card redemption for dishonest customers.
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Studying the impact of merchandise credit on non-receipted returns and shrink
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Exploring why offenders specifically target certain retail stores for fraudulent returns, how they circumvent store’s return policy, and recommendation to mitigate fraudulently returns.
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Industry survey to better understand, reduce, and prevent crime and optimize the safety and secuirty of employees and customers.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Exploring opportunities within the incidence reporting platform and best methods to descalte violence associated with merchandise theft from a trianing perspective.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Assisting retailers to consider factors to provide suggestions when assessing workplace violence from a known individual.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Working with several Crime Mapping entities to develop techniques in the Baltimore Area
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Studying the effectiveness of the unit on customer’s perception of safety during the day and at night
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 4
Studying the effects of DC perimeter cam placement on loitering, fence cutting, and deviant driver behavior at depot
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 4
Measuring the Offender impact of DNA signage and solutions
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 3
Testing the impact of robbery deterrents such as time delay safes, signage, etc.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 3
Studying current retailer facial recognition database entry criteria and establishing standards to facilitate inter-retailer warning functionality
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effects of EAS tagging of convicted offenders in Seminole County, Florida.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Using time-series analyses to identify the effect of higher felony thresholds on retail theft.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Using time-series analyses to identify the effect of new state ORC legislation on ORC activity by state.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Identifying temporal and geographic trends in ORC, as well as products most targeted by ORC.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Studying the relationship between the opioid crisis and organized retail crime (ORC) through in-depth offender interviews.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Customer, Offender, and Associate feedback on Anti-ORC labels, along with a 10 store test
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 1
CrimeScience – The Weekly Review – Episode 41 with Dr. Read Hayes, Tom Meehan, and Tony D’Onofrio
CrimeScienceTune in for this week’s quick update – our co-hosts discuss pool testing, Operation Warp Speed, Deloitte’s retail industry outlook, tech companies need to evolve, subscription services in retail, fake vaccine scams, global data breaches, and much more.
CrimeScience – The Weekly Review – Episode 40 with Dr. Read Hayes, Tom Meehan, and Tony D’Onofrio
CrimeScienceOn this week’s episode, our co-hosts discuss LPRC updates, false-flag operations, the COVID-19 vaccine black market, violent civil unrest, the Capitol, paid agitators, 2021 technology trends & predictions, and much more.
CrimeScience – The Weekly Review – Episode 39 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceVaccination “waitlist” scams are emerging. Black Friday foot traffic down more than 52%. On this week’s episode, our co-hosts discuss these topics and much more, including COVID-19 vaccine developments, updates on the Russian state-sponsored hack, the number of security cameras deployed around the world, the increase in e-commerce sales & returns, and consumer trends of […]
CrimeScience – The Weekly Review – Episode 38 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScience25-30 million Christmas trees are sold each year in the U.S. Retail sales increased by 9% last month. 35% of consumers shopped more this November versus last November. On this week’s episode, our co-hosts discuss these facts and much more, including the recent Russian state-sponsored hack, Interpol’s “Orange Notice”, COVID-19 vaccines logistics and IT challenges, […]
CrimeScience – The Weekly Review: The Future of Retail – Episode 37 with Dr. Read Hayes, Tony D’Onofrio, Tom Meehan and Featured Guest Leslie Hand (IDC Retail Insights)
CrimeScienceBy 2023, 80% of retailers will offer contactless payments and app-based scan-and-go pay systems in store, increasing conversion rates by 40% and customer retention rates by 30%. 75% of grocery ecommerce orders will be picked up at curbside or in-store. On this week’s episode, our special guest Leslie Hand, Group Vice President for IDC Retail […]
CrimeScience – The Weekly Review: Episode 36 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceConsumers are expected to spend, on average, $1,387 per household this holiday season – down 7% from 2019. Spending is expected to shift to non-gift purchases – up 12% from last year. On this week’s episode, our co-hosts discuss this and more, including COVID-19 updates, D&D Daily’s retail robbery & ORC data for Q3, the […]
CrimeScience – The Weekly Review: Episode 35 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceThe increase in online shopping for Black Friday and Cyber Monday comes with an influx of COVID-19 related scams. On this week’s episode, our co-hosts discuss this and more, including COVID-19 vaccinations, smart devices and IoT, efforts to protect curbside pickups, retail projections for 2021, fake raffles from live streams, and extended shipping scams. […]
CrimeScience – The Weekly Review: Episode 34 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceHappy Thanksgiving! Did you know we cook 46 million turkeys each year? The most popular password option of 2020 was “123456”, which can be cracked in under a second. Our co-hosts discuss these facts and more on this week’s episode, including COVID-19 immunity, vaccine security and logistics, D&D Daily violent crime data, “drink and shop”, […]
LPRC Partners with Lighthouse Consultants to Support Ongoing Retail Community Engagement
LPRC Update, News, Press ReleaseNorth American retailers experienced the highest average shrinkage – unexpected losses due to crime, administrative reporting, and exceptions to standard operating practice – in three decades as reported by the National Retail Federation in 2020. The need to collaborate in a non-competitive manner has become increasingly more important to retailers. The Loss Prevention Research Council […]
CrimeScience – The Weekly Review: Episode 33 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceLast week 74.1 billion dollars were generated from the 2020 11.11 Global Shopping Festival, rebranded from Single’s Day in China. Nike sees 15 million dollars in sales in minutes. COVID-19 vaccines in phase three trials. On this week’s episode, our co-hosts discuss these topics and more, including how Walmart continues to evolve overseas, CBS’s touch-free […]
CrimeScience Episode 62 – Rethinking Investigations and Learning from Offender Movement Featuring Dr. Kim Rossmo (Texas State University)
CrimeScience“Offenders go where they know and know where they go.” Dr. Kim Rossmo, Research Professor at Texas State University, joins Dr. Read Hayes to discuss crime patterns, the geography of crime and policing, opportunistic versus intentional offenders, serial offenders, static and mobile targets, improving investigative thinking, connecting investigations to problem-solving, and much more.
CrimeScience – The Weekly Review: Episode 32 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceSingles’ Day in China was created by college students in spite of Valentine’s day to buy gifts for themselves. Now the largest shopping day in the world, learn how U.S. retailers are trying to adopt this atypical holiday, and how it can increase online fraud. On this week’s episode, our co-hosts discuss this and more, […]
CrimeScience – The Weekly Review: Episode 31 – “Election Day” with Dr. Read Hayes, Tony D’Onofrio, Tom Meehan and Featured Guest Richard Long (3SI)
CrimeScienceOn this week’s special episode, we welcome Richard Long, 3SI Senior Vice President & Director of Global Law Enforcement, to discuss Election Day and much more with our co-hosts – including law enforcement planning leading up to the results, community policing, LPRC’s virtual SOC, election misinformation, the global retail data, and emerging technologies. Richard Long […]
CrimeScience – The Weekly Review: Episode 30 with Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceChina retail sales up 3.3%. 52% of consumers have not been to a mall or department store since the pandemic started. On this week’s episode, our co-hosts discuss these topics and more, including election results preparation, state-sponsored cyberattacks, Twitter’s misinformation warnings, Antifa, violent crime trends, retail’s holiday season data, and increased shipping costs for retailers.
CrimeScience – The Weekly Review: Episode 29 with Dr. Read Hayes, Tony D’Onofrio, Tom Meehan and Featured Guest Terrance Gainer
CrimeScienceSpecial guest Terrance Gainer, founder of Terrance W. Gainer, LLC, joins the CrimeScience podcast to talk about the election outcome response, the substantial increase in murders and non-fatal shootings, data reporting, and police departments adaptations to increase public engagement & safety. Our co-hosts also discuss the pandemic, social media censoring algorithms, consumer perception of the new […]
CrimeScience – The Weekly Review: Episode 28 – Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceDual flu & COVID-19 vaccine to start trials in Hong Kong. By 2021, there will be an estimated 1 billion CCTV cameras. In this episode, Dr. Read Hayes, Tom Meehan, and Tony D’Onofrio discuss these topics and more, including IMPACT 2020, edge computing, live-streaming shopping in the U.S., Proud Boys, and Internet of Things security […]
CrimeScience Episode 61 – Ransomware, Social Engineering, & Physical/Digital Skimming Featuring Nolen Scaife (University of Colorado, Boulder)
CrimeScienceNolen Scaife, Assistant Professor of the Department of Computer Science of the University of Colorado, Boulder, rejoins our podcast to discuss ransomware detectors, when organizations pay the ransom, social engineering, malware countermeasures, password management, and much more with our host, Dr. Read Hayes.
CrimeScience – The Weekly Review: Episode 27 – Dr. Read Hayes, Tony D’Onofrio, and Tom Meehan
CrimeScienceOver 40 COVID-19 vaccines in human trials. 20.5% of retailers surveyed will sit out of the markdown cycle. In this episode, our co-hosts delve into these topics and much more, including ransomware, 911 outages, eCommerce seasonal workforce, the correlation between incarceration & earnings, and customer perception of retail stores.
Virtual IMPACT 2020 Prep Guide for Attendees
IMPACTIMPACT 2020 is quickly approaching! To ensure a seamless experience, the LPRC has created an outline to prepare attendees for our free, virtual conference taking place October 6 – 7, 2020. Here is what you need to know leading up to IMPACT 2020: The deadline to register for the conference is 12pm EST, October 2nd. Tell your colleagues and […]
CrimeScience – The Weekly Review: Episode 26 – The Virtualization of Microsoft’s Security Operation – with Dr. Read Hayes, Tony D’Onofrio,Tom Meehan and Featured Guest Brian Tuskan (Microsoft)
CrimeScienceBrian Tuskan, Sr. Director, Chief Security Officer for Microsoft, joins us this week to discuss how the virtualization of Microsoft’s Security Operations has benefited his team and Microsoft during this pandemic, and the inspiration behind Cop to Corporate. Our co-hosts also delve into civil unrest preparations, changes in payment trends, Amazon’s micro-fulfillment centers, Walmart’s trial […]