LPRC’s NextRetail Research Center
Create. Test. Grow.
Shoppers expect what they came for is readily available when and where they want it. This CoE is supported by custom as well as multiple LPRC Supply Chain Working Group, and LPRC Product Protection working Group lab and field projects.
Customer demand and online competition are leading all retailers to explore increasingly convenient but secure checkout options. This CoE was established to provide innovation, customer, offender and employee feedback evidence for enhanced layout, tactics, technology checkout solutions. The new center, as well as field testing in several retail formats, supports this CoE and its mission to maximize convenience while increasing basket size, minimizing costs and losses.
Shoppers and employees want to spend their time in safe environments; and fear of crime generates avoidance behavior. Shoppers have so many shopping options available to them, and avoiding your stores means direct revenue loss. This CoE’s mission is supported by lab innovations, as well as field testing in the LPRC Violent Crime Working Group’s multiple projects.
CoE (or Capability Center) Research Models:
Building a C.O.E. to help retailers prepare for the LP consequences of self checkout, scan and go, and other checkout trends
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Identifying general capabilities and loss prevention procedures across Goodwill stores
Working Group: Data Analytics Working Group (DAWG)
Zones of Influence: 5
Identifying how Gait can be used to identify crime.
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Examine the effect of conceal and carry practices on instances of violence in the supply chain.
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
In-store test of burglar alarm integration on loss
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effect of Track Cameras in 2 US retailer distribution centers
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 3
Exploring the concept of the LPRC serving as the research arm of other retail coalitions, furnishing surveys and helping design studies
Working Group: Product Protection Working Group (PPWG)
Zones of Influence: 5
Measuring the ROI impact of a key system that doesn’t require a full rekey when a single key is lost
Innovation Chain: RFID Innovation Chain (RFIDiC)
Zones of Influence: 3
Time and motion study to identify return on investment (ROI) of APG SmartTill
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effectiveness of various SCO training delivery methods/content
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Using survey research to identify the relationship between return policies and return loss
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
Identify ways to limit fulfillment fraud in Supply Chain
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
Studying the impact of return fraud on shortage
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 5
Exploring the best practices available to mitigate buy online and pickup in store fraud
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 5
Exploring best practices to combat paper and digital counterfeit coupon fraud
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Explore the existing control process in place to delay gift card redemption for dishonest customers.
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Studying the impact of merchandise credit on non-receipted returns and shrink
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Exploring why offenders specifically target certain retail stores for fraudulent returns, how they circumvent store’s return policy, and recommendation to mitigate fraudulently returns.
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Industry survey to better understand, reduce, and prevent crime and optimize the safety and secuirty of employees and customers.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Exploring opportunities within the incidence reporting platform and best methods to descalte violence associated with merchandise theft from a trianing perspective.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Assisting retailers to consider factors to provide suggestions when assessing workplace violence from a known individual.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Working with several Crime Mapping entities to develop techniques in the Baltimore Area
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Studying the effectiveness of the unit on customer’s perception of safety during the day and at night
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 4
Studying the effects of DC perimeter cam placement on loitering, fence cutting, and deviant driver behavior at depot
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 4
Measuring the Offender impact of DNA signage and solutions
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 3
Testing the impact of robbery deterrents such as time delay safes, signage, etc.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 3
Studying current retailer facial recognition database entry criteria and establishing standards to facilitate inter-retailer warning functionality
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effects of EAS tagging of convicted offenders in Seminole County, Florida.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Using time-series analyses to identify the effect of higher felony thresholds on retail theft.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Using time-series analyses to identify the effect of new state ORC legislation on ORC activity by state.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Identifying temporal and geographic trends in ORC, as well as products most targeted by ORC.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Studying the relationship between the opioid crisis and organized retail crime (ORC) through in-depth offender interviews.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Customer, Offender, and Associate feedback on Anti-ORC labels, along with a 10 store test
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 1
CrimeScience Episode 40 – COVID-19 and Retail’s Forecast ft. Tony D’Onofrio
CrimeScienceThis episode will cover global retail lessons, how COVID-19 affects LP/AP, transformational strategies, and the retail forecast for the rest of 2020. Also included are upcoming LPRC initiatives and the resources the research team will provide to help retailers and practitioners, hosted by Dr. Read Hayes (LPRC), featuring Tony D’onofrio (TD Insights).
CrimeScience Episode 39 Part 1 – ft. Dr. Ron Clarke
CrimeScienceIn Part 1 of this episode, Dr. Ron Clarke, renowned criminologist and recipient of the Stockholm Prize of Criminology, discusses the evolution of Situational Crime Prevention, opportunity reduction techniques, the British government’s criminology research department – the Home Office, and more, with host Dr. Read Hayes (LPRC).
Stay Up to Date with LPRC via the Connect
NewsSign Up! The LPRC sends out our e-newsletter, the Connect, every Tuesday. We include research highlights, updates, relevant articles, upcoming events, and more. This is a great way to see what the LPRC is all about, whether you’re a member or not. Click here sign up for the Connect! Signed up, but haven’t gotten […]
LPRC Welcomes New Science-to-Practice Coordinator
LPRC UpdatePlease welcome Diego Rodriguez to the LPRC team! As S2P Coordinator, Diego is responsible for the breakdown and release of research to members, through channels such as Working Groups and learning modules. Diego graduated from the University of Florida in 2019 with a Bachelor of Science in Psychology, Bachelor of Arts in Criminology, and a […]
LPRC Welcomes New Innovate Project Coordinator
LPRC UpdatePlease join us in welcoming Logan Brown to the LPRC team! As the Innovate Project Coordinator, Logan will be facilitating projects within the LPRC Innovate program, and maintaining and evolving our new lab space. Logan graduated from the University of Florida with a Bachelor of Science in Psychology and a minor in Innovation in […]
Police Say Amazon Ring Isn’t Much of a Crime Fighter
NewsLPRC director Dr. Read Hayes was recently interviewed by NBC News about how Amazon’s Ring doorbells have affected porch piracy. Read what he has to say in this in-depth article here.
Fear of Crime Webinar Available Now in Knowledge Center
NewsThe Fear of Crime webinar, presented by Research Team Leader Kenna Carlsen, is now available in the Knowledge Center! Learn about trends in fear of crime, including identifying those individuals who report the most fear, and understanding common factors influencing it. Click here to watch.
LPRC Director Dr. Read Hayes Wins LPM Magpie Award
LPRC UpdateCongratulations to our director, Dr. Read Hayes, for receiving the LPM Magpie Award! The LPM Magpie Awards offer a means to celebrate industry accomplishments on an ongoing basis. Learn more about the award, Read, and his accomplishments here.
CrimeScience Episode 38 – The Importance of Retail Collaboration with LE ft. Ryan McCazzio & Daryl Blackmore
CrimeScienceThis episode is a follow up to the Learning Lab from IMPACT 2019. We discuss the importance of retail collaboration with law enforcement with guests Detective Ryan McCazzio (GPD) and Daryl Blackmore (Rexall), and co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK).
The Loss Prevention Research Council Plans to Relocate Mock Store, Formerly Named Research Lab
Press ReleaseGainesville, Florida. Release Date: 1/28/2020 The Loss Prevention Research Council (LPRC) has announced its plans to relocate its formerly named Research Lab by mid-March 2020. This mock store environment contains over one hundred technologies that aid in combating theft, fraud, and violence in the retail setting. The Research Lab will be known as […]
CrimeScience Episode 37 – Breaking Down Porch Piracy & Metal Theft ft. Dr. Ben Stickle
CrimeScienceIn this episode, our featured guest Dr. Ben Stickle (MTSU) discusses porch piracy, metal theft, and more, with co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK).
CrimeScience Episode 36 – The Importance of IMPACT 2019
CrimeScienceIn a special episode of CrimeScience, we feature insights from IMPACT veterans, industry partners, retailers, and technology partners on why LPRC IMPACT is the conference to attend! Would you like to be featured as a guest on the podcast? Please contact us at kevin@lpresearch.org to learn more!
Design Thinking in Retail
LPRC ArticleDesign Thinking is a technique that focuses on understanding the end-user through methods of thinking ‘outside of the box’. This consists of five phases that can be performed in a non-linear fashion – Empathize, Define, Ideate, Prototype, and Test. Empathize – get to know your user(s), and step beyond your assumptions about their needs. […]
CrimeScience Episode 35 – NRF and the Responsibility of Retail ft. Bob Moraca
CrimeScienceIn this episode of CrimeScience, Bob Moraca (NRF) talks about the National Retail Federation’s past, present, and future, as well as the responsibilities of retail, and more with co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK).
What is the LPRC Zones of Influence?
LPRC ArticleFocusing solely on the on-shelf product is ineffective: there are many more layers to theft and the criminal behind the act. Building the Zones of Influence allows for more coverage of all aspects of crime prevention and the retail experience. The Zones emphasize how we establish sensors in, as well as deliver, efforts in […]
The Innovation Chain – The LPRC’s Research Process
LPRC ArticleAs proponents of an evidence-based approach to asset protection and loss prevention, the LPRC conducts extensive research to help develop effective loss and crime control solutions. We do this through a 5-step process we call the Innovation Chain. Projects can come to the LPRC at any stage in this chain, and we help take it […]
CrimeScience Episode 34 – The Importance of Innovation and Continuous Improvement Ft. Tony D’Onofrio
CrimeScienceIn this episode, Tony D’Onofrio (TD Insights) joins co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) to discuss LP/AP issues and opportunities, how to use and better leverage LPRC, what’s coming up for TD Insights, and more.
4 Ways to Utilize the LPRC NextRetail Research Center
LPRC ArticleThe NextRetail Research Center (NRRC) is an ecosystem for human-centered design thinking in retail and loss prevention. We consider this new location a hub for innovation, allowing our researchers and the LPRC community to craft the retail landscape of the future. The following applications for the NRRC demonstrate potential ways that our members can utilize […]
CrimeScience Episode 33 – How RILA is Supporting LP/AP ft. Lisa LaBruno
CrimeScienceIn this episode of CrimeScience, co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) talk with Lisa LaBruno (RILA) about RILA’s history, their efforts in key retail disciplines, evolving retail challenges, and more.
Growing World of Organized Theft Rings Driving Up Prices for Shoppers
News LPRC Director Dr. Read Hayes and Innovation Manager Jordan Burchell were featured in this informative piece by WSB-TV! Partially filmed during IMPACT 2019, WSB-TV explores the true costs behind organized retail crime, and how places like the NextRetail Research Center can help.