LPRC’s NextRetail Research Center
Create. Test. Grow.
Shoppers expect what they came for is readily available when and where they want it. This CoE is supported by custom as well as multiple LPRC Supply Chain Working Group, and LPRC Product Protection working Group lab and field projects.
Customer demand and online competition are leading all retailers to explore increasingly convenient but secure checkout options. This CoE was established to provide innovation, customer, offender and employee feedback evidence for enhanced layout, tactics, technology checkout solutions. The new center, as well as field testing in several retail formats, supports this CoE and its mission to maximize convenience while increasing basket size, minimizing costs and losses.
Shoppers and employees want to spend their time in safe environments; and fear of crime generates avoidance behavior. Shoppers have so many shopping options available to them, and avoiding your stores means direct revenue loss. This CoE’s mission is supported by lab innovations, as well as field testing in the LPRC Violent Crime Working Group’s multiple projects.
CoE (or Capability Center) Research Models:
Building a C.O.E. to help retailers prepare for the LP consequences of self checkout, scan and go, and other checkout trends
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Identifying general capabilities and loss prevention procedures across Goodwill stores
Working Group: Data Analytics Working Group (DAWG)
Zones of Influence: 5
Identifying how Gait can be used to identify crime.
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Examine the effect of conceal and carry practices on instances of violence in the supply chain.
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
In-store test of burglar alarm integration on loss
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effect of Track Cameras in 2 US retailer distribution centers
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 3
Exploring the concept of the LPRC serving as the research arm of other retail coalitions, furnishing surveys and helping design studies
Working Group: Product Protection Working Group (PPWG)
Zones of Influence: 5
Measuring the ROI impact of a key system that doesn’t require a full rekey when a single key is lost
Innovation Chain: RFID Innovation Chain (RFIDiC)
Zones of Influence: 3
Time and motion study to identify return on investment (ROI) of APG SmartTill
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effectiveness of various SCO training delivery methods/content
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Using survey research to identify the relationship between return policies and return loss
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
Identify ways to limit fulfillment fraud in Supply Chain
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 5
Studying the impact of return fraud on shortage
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 5
Exploring the best practices available to mitigate buy online and pickup in store fraud
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 5
Exploring best practices to combat paper and digital counterfeit coupon fraud
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Explore the existing control process in place to delay gift card redemption for dishonest customers.
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Studying the impact of merchandise credit on non-receipted returns and shrink
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Exploring why offenders specifically target certain retail stores for fraudulent returns, how they circumvent store’s return policy, and recommendation to mitigate fraudulently returns.
Working Group: Retail Fraud Working Group (RFWG)
Zones of Influence: 3
Industry survey to better understand, reduce, and prevent crime and optimize the safety and secuirty of employees and customers.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Exploring opportunities within the incidence reporting platform and best methods to descalte violence associated with merchandise theft from a trianing perspective.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Assisting retailers to consider factors to provide suggestions when assessing workplace violence from a known individual.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Working with several Crime Mapping entities to develop techniques in the Baltimore Area
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 5
Studying the effectiveness of the unit on customer’s perception of safety during the day and at night
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 4
Studying the effects of DC perimeter cam placement on loitering, fence cutting, and deviant driver behavior at depot
Working Group: Supply Chain Protection Working Group (SCPWG)
Zones of Influence: 4
Measuring the Offender impact of DNA signage and solutions
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 3
Testing the impact of robbery deterrents such as time delay safes, signage, etc.
Working Group: Violent Crime Working Group (VCWG)
Zones of Influence: 3
Studying current retailer facial recognition database entry criteria and establishing standards to facilitate inter-retailer warning functionality
Working Group: LP Innovation Working Group (LPIWG)
Zones of Influence: 3
Testing the effects of EAS tagging of convicted offenders in Seminole County, Florida.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Using time-series analyses to identify the effect of higher felony thresholds on retail theft.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Using time-series analyses to identify the effect of new state ORC legislation on ORC activity by state.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Identifying temporal and geographic trends in ORC, as well as products most targeted by ORC.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Studying the relationship between the opioid crisis and organized retail crime (ORC) through in-depth offender interviews.
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 5
Customer, Offender, and Associate feedback on Anti-ORC labels, along with a 10 store test
Working Group: ORC Working Group (ORCWG)
Zones of Influence: 1
CrimeScience Episode 36 – The Importance of IMPACT 2019
CrimeScienceIn a special episode of CrimeScience, we feature insights from IMPACT veterans, industry partners, retailers, and technology partners on why LPRC IMPACT is the conference to attend! Would you like to be featured as a guest on the podcast? Please contact us at kevin@lpresearch.org to learn more!
Design Thinking in Retail
LPRC ArticleDesign Thinking is a technique that focuses on understanding the end-user through methods of thinking ‘outside of the box’. This consists of five phases that can be performed in a non-linear fashion – Empathize, Define, Ideate, Prototype, and Test. Empathize – get to know your user(s), and step beyond your assumptions about their needs. […]
CrimeScience Episode 35 – NRF and the Responsibility of Retail ft. Bob Moraca
CrimeScienceIn this episode of CrimeScience, Bob Moraca (NRF) talks about the National Retail Federation’s past, present, and future, as well as the responsibilities of retail, and more with co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK).
The Innovation Chain – The LPRC’s Research Process
LPRC ArticleAs proponents of an evidence-based approach to asset protection and loss prevention, the LPRC conducts extensive research to help develop effective loss and crime control solutions. We do this through a 5-step process we call the Innovation Chain. Projects can come to the LPRC at any stage in this chain, and we help take it […]
CrimeScience Episode 34 – The Importance of Innovation and Continuous Improvement Ft. Tony D’Onofrio
CrimeScienceIn this episode, Tony D’Onofrio (TD Insights) joins co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) to discuss LP/AP issues and opportunities, how to use and better leverage LPRC, what’s coming up for TD Insights, and more.
4 Ways to Utilize the LPRC NextRetail Research Center
LPRC ArticleThe NextRetail Research Center (NRRC) is an ecosystem for human-centered design thinking in retail and loss prevention. We consider this new location a hub for innovation, allowing our researchers and the LPRC community to craft the retail landscape of the future. The following applications for the NRRC demonstrate potential ways that our members can utilize […]
CrimeScience Episode 33 – How RILA is Supporting LP/AP ft. Lisa LaBruno
CrimeScienceIn this episode of CrimeScience, co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) talk with Lisa LaBruno (RILA) about RILA’s history, their efforts in key retail disciplines, evolving retail challenges, and more.
Growing World of Organized Theft Rings Driving Up Prices for Shoppers
News LPRC Director Dr. Read Hayes and Innovation Manager Jordan Burchell were featured in this informative piece by WSB-TV! Partially filmed during IMPACT 2019, WSB-TV explores the true costs behind organized retail crime, and how places like the NextRetail Research Center can help.
CrimeScience Episode 32 – LPRC Innovate ft. Jordan Burchell
CrimeScienceThis episode was recorded live at LPRC IMPACT 2019! Host Tom Meehan, CFI, (CONTROLTEK) talks with LPRC’s own Jordan Burchell about how LPRC is driving innovation in the retail setting by utilizing virtual reality, augmented reality, eye tracking, and other emerging technologies, inside the NextRetail Research Center and the Ideation and Simulation Lab.
LPRC 2019 Working Group Award Recipients
Community, LPRC Update, NewsLPRC’s Working Group Awards are given to leaders and co-leaders who demonstrate strong participation, maintain a positive and interesting call environment, and whose deliverables affect a cross-section of retail formats. Their commitment and dedication improves our research and results community, and for that we are grateful. The LPRC is pleased to announce the 2019 Working […]
Self-Checkout Machines Encourage Shoplifting. Stores Love Them Anyway
NewsWith self-checkout machines suddenly everywhere you may be wondering…with no one to watch shoppers, don’t they just steal stuff? The answer, in short, is yes. While technology can improve a lot of things, it can’t change human nature. But, say retail industry experts, for many stores, the machines are worth the hassle. Indeed, shops ranging […]
LPRC 2019 Fellowship Award Recipients
Community, LPRC Update, NewsThe LPRC Fellowship Award is given to those that exceed expectations through high-level performance and dedication on working groups or projects. We are proud to recognize these individuals for their participation in the LPRC. Our research and results community is made better by their contributions.
Announcing The New 2019 LPRC Board of Advisors Members
Community, LPRC Update, NewsThe LPRC is proud to announce its newest Board Members. The LPRC’s Board of Advisors champions the longevity of research-based decision-making through collaboration, advice and support to the Loss Prevention Research Council’s Director’s mission. Please join us in congratulating the following individuals: LPRC Board of Advisors Peter Chie Peter Chie is the Operating Vice President […]
The LPRC Partners With Nedap to Advance Crime-Fighting Research Initiatives Through Their On-Shelf Availability Center of Excellence
Press ReleaseThe Loss Prevention Research Council (LPRC), a leading loss prevention & retail research organization with a membership of over 70 retail chains and 75 technology companies, has announced their partnership with Nedap, the Global Leader in RFID-based retail solutions to combat theft and loss by launching and developing the On-Shelf Availability Center of Excellence, located […]
The Ultimate Prep Guide to Your First LPRC IMPACT Conference
IMPACTWith IMPACT 2019 quickly approaching, first-time attendees might be wondering what to expect at the industry’s fastest-growing conference. What type of content is being presented? Who exactly is speaking? Should you bring your favorite football jersey to the end-of-the-day tailgate at the top of the Gator’s football stadium? We say go for it (as long […]
CrimeScience Episode 31 – Protecting the Physical Space: Evidence-based Safety and Security
CrimeScienceThis week, Tom Arigi joins co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) in a discussion on Asset Protection, including working with the LPRC and LPRC INNOVATE program, evidence-based safety and security, the greatest challenges in AP, what the future holds, and much more.
Episode 30 – The History of IMPACT ft. Fred Becker (Bloomingdale’s) & Dave Magersupp (Verizon)
CrimeScienceFor this week’s episode, we have two special guests! Fred Becker (Bloomingdale’s) and Dave Magersupp (Verizon) discuss the history of LPRC IMPACT, what to expect at this year’s event, the significance of IMPACT on the industry, and more, with co-hosts Dr. Read Hayes (LPRC)and Tom Meehan (CONTROLTEK).
New Research Team Leader
LPRC UpdateVirtual Reality in the Retail Setting
LPRC ArticleVirtual reality is one of the fastest-growing phenomenons: in 2018 alone it reached $4.8 billion dollars in revenue from both software and hardware. Although traditionally an entertainment technology for use in cinema and video gaming, applications of virtual reality are reaching further than ever before. VR has been used in the medical field to demonstrate […]
Gainesville Sight-Seeing During IMPACT – Museums
IMPACTWe would like to highlight some of our employee’s favorite attractions to see while in Gainesville. This week, we are featuring some fantastic museums. The Florida Museum of Natural History Conveniently located on UF Campus, the Florida Museum of Natural History has a variety of exhibits, from crocs and gorillas to the rich history […]