Retailers are often at the crossroads of staying on top of technology advancements for customer convenience and keeping inventory shrinkage to a minimum. Currently, many retailers are adopting self-checkout kiosks as they are well-liked by customers. However, thieves also prefer these kiosks. The LPRC conducted an interview study of offenders (the process of which […]
We welcome Sgt. Renee Mitchell, Ph.D. (ASEBP) to talk Evidence-Based Policing, including key steps in the process, how its currently being used, the future goals of the ASEBP, and more with co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK).
At IMPACT 2018, Abe Gonzalez from Bloomingdale’s presented a Learning Lab on “Buy Online Pick up in Store” (BOPIS) and Merchandise Credit retail fraud. BOPIS is a relatively new function that has grown in popularity over recent years, and while there are many benefits, criminals have already found ways to exploit it. Merchandise credit […]
Return fraud is a rampant issue for both consumers and retailers. WSB-TV interviewed LPRC Director Dr. Read Hayes to hear his take on a recent occurrence that left a shopper empty-handed. Read the article from WSB-TV here.
Organized cargo theft incidents can occur at any point along the supply chain, whether at the point of manufacture, on loading docks, rail stations, distribution centers, or anywhere else merchandise is transported. Looking at the methods by which cargo theft incidents can occur, the direct theft of goods accounts for the overwhelming majority of incidents […]
Though UV counterfeit detection lamps and counterfeit money pens are helpful tools, there are many other ways to tell if a bill is authentic or counterfeit. Physical characteristics of the banknote, such as ink, watermarks, and text, are intentional security measures to help people recognize authentic money. When retail associates learn how to spot a […]
The goal of the LPM 2019 survey is to provide an objective window into the thoughts, ideas, and opinions of loss prevention professionals at all levels of leadership regarding key issues that effect the safety and shrink performance in retail operations. The results will help see where field and corporate viewpoints agree and, more importantly, […]
What is the significance of IMPACT to Hedgie and his team? Find out in our latest video! Everyone experiences IMPACT differently: each attendee carries their own unique goals and objectives to our two-day event. But the unifying factor of collaboration ties our research & results community together each year. Register for IMPACT 2019.
The Loss Prevention Foundation (LPF) will hold its final 2019 Learning Day event at the University of Florida on Monday, September 30, the day before the LPRC Impact conference. The event is intended for anyone interested in a career in public safety, business, or related fields as well as current LP professionals looking to take […]
Please join us in welcoming Jenn Jarrett to the LPRC Team! As our newest research scientist, Jenn will be designing, conducting, analyzing and reporting many of the projects on the LPRC’s research agenda. Her added skill set to the team will aid our capabilities in combating theft, fraud, and violence through evidence-based practice. Jenn was […]
Based on their very nature, flash mob robberies are hard to prevent. But it’s critical that all retailers train their employees to be aware and alert to the possibility, to not engage the mob in any way, to concentrate on remembering descriptions of perpetrators and vehicles, and to call the police as soon as it’s […]
Because unconscious bias is present in society, investigators must observe the importance of their word choices as a critical factor in the establishment of their objectivity in criminal investigations. Mike Bowers, CFI examines the potential impact of two sets of keywords as perceived by a jury.
As retailers expand into customer experience retailing, loss prevention and risk management professionals are facing new challenges. Children’s play areas, curb-side pickup, and special in-store events each have unique security issues. Are you prepared?
The Loss Prevention Retail Council recently launched it’s latest initiate called LPRC Innovate. LPM contributor Tony D’Onofrio was there and provides details on his latest blog post. He also summaries two LPRC research surveys. One on self-checkout theft and a second on theft by opioid-abuse offenders.
Join us at IMPACT’s 6th Annual Golf Outing this fall! When: September 30, 8:00 am Where: Ironwood Golf Course Address: 2100 NE 39th Avenue, Gainesville, FL 32609 Proceeds to Benefit: BOLD “Brave Overt Leaders of Distinction” The Brave Overt Leaders of Distinction (B.O.L.D) Program was started in 2010 to provide assistance to young men between […]
The Florida Law Enforcement Property Recovery Unit (FLEPRU) organization revealed the agenda for their 2019 Training Conference set for November 5-7 in Orlando. The agenda includes presentations aimed at both law enforcement and retail investigations and partnerships. Feature presentations include the following topics: “Pulse Nightclub Active Shooter” by the Orlando Police Department SWAT “Mental Health […]
At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training […]
Artificial intelligence is a trending topic in both the tech and security industries, but how exactly can it help us in the retail loss prevention industry? Like most emerging technology, it has a lot of potential for growth—and a lot of potential for misconceptions. Artificial intelligence, commonly referred to as AI, refers to the capability […]
“Norman (Mayne, CEO of Dorothy Lane Market) is a truly unique merchant. He has a special ability to identify concepts and products that will enthrall customers. Furthermore, he has allowed his people to pursue these same ideals. The result: his stores are masterpieces!” – Danny Wegman, Chairman of Wegmans Food Markets In multiple of my […]