Executive Summary
How safe do customers feel in your parking lots and what can we do to improve? Measuring perceptions of safety during the day and at night with various LiveView deployment techniques.
LPRC 2020 Research Agenda
Use our research agenda to explore our ongoing projects, filtering out by the Working Group and Keyword of your choice. Follow the project on our Knowledge Center to see updates throughout the year.
Executive Summary
Using data collected from our retailers, the LPRC will identify and map hot spots in gift card scams from beginning to end. This project will potentially inform ORC investigators about those locations at a higher risk of these scams.
Project Code: 202004
Executive Summary
A collaborative working group designed to address problems faced by mall-based retailers, test solutions, and benchmark best practices.
Project Code: 202010
Executive Summary
The CIS Tick-R-Tape was deployed in a Gainesville, FL storelab to better understand customer, associate, and offender reactions to the technology.
Project Code: 201976
Executive Summary
Working with solutions providers to conduct a randomized controlled trial of employee offenders to identify the effects of cognitive-behavioral therapy on employee recidivism.
Project Code: 201907
Executive Summary
The proposed research seeks to measure the impact of implementing 5 members of the SONR family and ecosystem of solutions simultaneously: The SONR Pusher, SONR Hook, SONR Crossbar, SONR Echo Box, and LM Tag with SONR.
Project Code: 201982
Executive Summary
Evaluating the impact of Indyme’s active deterrence technology, SmartSense, in a high shrink area. The technology attempts to interpret the intent of those interacting with nearby products and sends out an alert as needed, with the type of alert differing depending on interpretation/retailer wants. This will consist of customer, employee, and offender interviews. Shrink data will be collected as available.
Project Code: 201984
Executive Summary
The proposed research seeks to explore the implications of a retailer adopting both the WG Ninja Tag and the WG Media Tag.
Project Code: 201983
Executive Summary
The LPRC is collaborating with the UI Marketing Department to provide data on what percentage of retail square footage tends to be covered by various technologies such as CCTV. UI will then compare those metrics to customer perception and provide the LPRC and its members with their findings in academic journal article format.
Project Code: 201963
Executive Summary
The LPRC will work with Retailers to furnish a White Paper on how OTC ORC products move across the country and where it ends up. Goals include identifying geospatial patterns, top fences, and top diverters.
Project Code: 201968
Executive Summary
Employee turnover is one of the top concerns facing Retail Executives today. We explore a solution that gives store operatives insight into key indicators and events that may predict attrition and/or provide the opportunity to preemptively intervene.
Project Code: 201961
Executive Summary
Using survey research, LPRC will identify the relationship between return policies and return loss among our retailer members. Metrics of interest will include return period, policies on packaging (open box, must include all packaging), policies on checking to verify all parts are present/item is intact/not a dummy item.
Project Code: 201971
Executive Summary
Exploring opportunities within the incidence reporting platform and best methods to deescalate violence associated with merchandise theft from a training perspective.
Project Code: 201845
Executive Summary
Studying the effects and best practices for use of ePVMs through a four-pronged study, using in-store surveys, shrink data, focus groups, and mass-consumer research.
Project Code: 201866
Executive Summary
How have shoplifting trends changed over time as the retail landscape evolves?
Project Code: 201937
Executive Summary
Working with solution providers to identify the theft-deterrent and operational value of dwell sensor notification technology on cosmetic theft.
Project Code: 201913
Executive Summary
A randomized controlled trial testing various delivery methods of associate training in a mid-size North American retailer.
Project Code: 201901
Executive Summary
Robbery remains a very serious threat, not only to a retailers’ bottom line but to the associates and customers in the store. This project is designed to test a series of anti-robbery technologies and techniques to potentially mitigate these serious threats.
Project Code: 201811
Executive Summary
What are the best practices and emerging solutions to mitigate e-commerce fraud? Connecting our members to University of Florida Anti-Fraud Resources.
Project Code: 201915
Executive Summary
A randomized controlled trial measuring the impact of replacing EAS tags with RFID tags on a wide breadth of downstream outcomes.
Project Code: 201902
Executive Summary
Study on the best way to scam-proof public through educational tools and warning signage. Common scams include gift card kiosk, IRS, and jury duty.
Project Code: 201929
Executive Summary
Testing a geofencing technology that “bricks” a display phone when it leaves a retail setting.
Project Code: 201906
Executive Summary
Interviewing Offenders to gather feedback, level of deterrence, and improvement suggestions on this anti-ORC device.
Project Code: 201903
Executive Summary
Collaborating with the University of Florida Florida Institute for Cybersecurity (FICS) to identify better ways to detect credit card skimmers and improve customer behavior towards secure behavior
Project Code: 201863
Executive Summary
Conducting in-store tests of body-worn cameras on LP associates and store detectives. The purpose of this project is to identify whether associate body-worn cameras reduce violence against LP associates
Project Code: 201862
Executive Summary
Mini cellphone towers may be installed in retail locations to collect data to assist in investigations. This project will look at their effectiveness, and how best to utilize this technology
Project Code: 201952
Executive Summary
Installation of video analytics systems to test the reliability of video analytics systems in detecting common behavioral signatures associated with deviant activity, such as robbery and theft.
Project Code: 201942
Executive Summary
Quantifying the average dollar loss per transaction at self-checkout by retailer type and purchase type
Project Code: 201924
Executive Summary
Testing existing and creating new and innovative fixture, cap, and dispenser solutions to protect fine spirits.
Project Code: 201805
Executive Summary
Facilitating industry progress on Point of Sale Activation, research the roll-out process of PoSA in a new retail format: Offender, Customer, Associate feedback.
Project Code: 201806
Executive Summary
A full analysis 1 year later of a nationwide roll-out of PoSA technology: Impact on sales, fraudulent returns, offender community.
Project Code: 201807
Executive Summary
Customer, Offender, and Associate feedback of BoxGrip and SlideTag, with Associate Time and Motion analysis.