Executive Director
Dr. Hayes started as a store detective in retail loss prevention and has more than 30 years of hands-on crime and loss control experience working with organizations worldwide. He is co-director of the Loss Prevention Research Team at the University of Florida and director of the retailer-supplier coalition Loss Prevention Research Council. Dr. Hayes co-founded the University of Florida’s globally used National Retail Security Survey in 1989 and has conducted more than 75 LP field research projects. He has spoken at more than 100 conferences and is the author of more than 20 peer-reviewed journal articles, 150 magazine articles, and four top-selling books. He provides crime prevention expertise to Fox News, CNN, NBC, CBS, ABC, NPR, Oprah, Wall Street Journal, Bloomberg, BusinessWeek, Forbes, Fast Company, USA Today, and the BBC.