At IMPACT 2018, Abe Gonzalez from Bloomingdale’s presented a Learning Lab on “Buy Online Pick up in Store” (BOPIS) and Merchandise Credit retail fraud. BOPIS is a relatively new function that has grown in popularity over recent years, and while there are many benefits, criminals have already found ways to exploit it. Merchandise credit has been around for longer and is harder for thieves to abuse, but it still isn’t completely foolproof. Find out the pros, cons, an analysis of both retail functions, and more by watching the video above.

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