Taking the Emotion Out of Loss Prevention

Oct 25, 2024 | News

Reacting to what’s in front of you at the moment will not get the job done. It has led us to where we are now. This may seem like a blunt way to start my letter, but hear me out.

When I started working in LP as a store detective in 1992, organized retail crime existed. In speaking with folks who pre-dated my entry into the field, ORC was around long before that. There have always been groups who have exploited retail. Whether it was refund scams, gift card fraud, grab-and-runs, boosters, check fraud, or counterfeit cash, there were groups who engaged in systematic and organized efforts to rip retailers off. These groups worked nationwide and were mailing goods internationally as well. They may not have used an online marketplace as a fence, but they sure did have plenty of other places to sell their stolen stuff.

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