North American retailers experienced the highest average shrinkage – unexpected losses due to crime, administrative reporting, and exceptions to standard operating practice – in three decades as reported by the National Retail Federation in 2020. The need to collaborate in a non-competitive manner has become increasingly more important to retailers. The Loss Prevention Research Council (LPRC) continues to provide science-based programs and systems that have a positive effect on controlling these unnecessary expenses, and the heightened interest from the retail community has been overwhelming.
Dr. Read Hayes, University of Florida Research Scientist/Criminologist and LPRC Director, has announced a partnership with Lighthouse Consultants (LHC) to support ongoing efforts to engage with the retail community.
LHC is made up of an industry-leading and experienced group of professionals: Chad McIntosh, former VP LP and Risk Management at Bloomingdales, Stephen O’Keefe, former VP LP and Risk Management at Walmart Canada, Russ Tate, 35+ years of loss prevention and security solution experience, and Jeff Powers, loss prevention and security consultant. LHC will partner with LPRC to help drive membership and awareness of their unique and compelling, science-based, results-driven expertise.
“LPRC is proud and excited to be working with LHC as we focus on the next level expansion of our research and results community,” said Dr. Hayes.
For more information about how to join the LPRC, please contact firstname.lastname@example.org.
As a response to the current pandemic, the LPRC is providing retailers and practitioners with a COVID-19 resources page. This landing page includes:
- Our most recent webinar, COVID-19: How Retail Offenders Take Advantage of Crisis Situations
- Our special CrimeScience episode, COVID-19 and Retail’s Forecast
- Federal and state resources
- COVID-19 Initiatives Calendar
- Access to our ongoing projects
- News and announcements on the current pandemic
- A contact form for any specific questions for our research team
Access the new page by clicking here.
The LPRC sends out our e-newsletter, the Connect, every Tuesday. We include research highlights, updates, relevant articles, upcoming events, and more. This is a great way to see what the LPRC is all about, whether you’re a member or not.
Signed up, but haven’t gotten it?
The most common issue is the newsletter is marked as Spam or Junk by your company. To avoid this, please whitelist @lpresearch.org by going to Junk, then select Junk Email Options:
Then, go to the Safe Senders tab, and select Add. Input @lpresearch.org into the box:
Click OK and then click OK again, and you should be good to go!
Want to know what you’ve missed?
View all of our past Connect newsletters here.
LPRC director Dr. Read Hayes was recently interviewed by NBC News about how Amazon’s Ring doorbells have affected porch piracy. Read what he has to say in this in-depth article here.
The Fear of Crime webinar, presented by Research Team Leader Kenna Carlsen, is now available in the Knowledge Center! Learn about trends in fear of crime, including identifying those individuals who report the most fear, and understanding common factors influencing it.
LPRC Director Dr. Read Hayes and Innovation Manager Jordan Burchell were featured in this informative piece by WSB-TV! Partially filmed during IMPACT 2019, WSB-TV explores the true costs behind organized retail crime, and how places like the NextRetail Research Center can help.
LPRC’s Working Group Awards are given to leaders and co-leaders who demonstrate strong participation, maintain a positive and interesting call environment, and whose deliverables affect a cross-section of retail formats. Their commitment and dedication improves our research and results community, and for that we are grateful. The LPRC is pleased to announce the 2019 Working Group Award Recipients:
Retail Fraud Working Group
- Leader(s): Trish Svebek, Dollar General
- Co-leader(s): Sean O’Brien, Target / James Kendall, Target
Organized Retail Crime Working Group
- Leader(s): Jessica Zwart, Target / Bobby Haskins, Auror
- Co –Leader(s): Ben Dugan, CVS / Abe Gonzalez, Bloomingdale’s
Product Protection Working Group:
- Leader(s): Adam Hartway, InComm/ Scott Ziter, Price Chopper
- Co –Leader(s): Andrea Guthrie, Dick’s/ Jeremy Henderson, TJX
With self-checkout machines suddenly everywhere you may be wondering…with no one to watch shoppers, don’t they just steal stuff?
The answer, in short, is yes. While technology can improve a lot of things, it can’t change human nature.
But, say retail industry experts, for many stores, the machines are worth the hassle. Indeed, shops ranging from superstores like Target and Walmart to convenience chain CVS to local mom-and-pop groceries have all been adding machines. One recent study suggested globally, self-checkout could continue to grow 10% a year for the next five years.
So what gives? While shoppers may love or hate self-checkout, for stores it often comes down to one thing: Machines mean fewer cashiers, and that can translate to big savings, even if it encourages some shoppers to take the five-fingered discount.
Continue reading: http://money.com/money/5657848/shelf-checkout-encourages-shoplifting/