LPRC director Dr. Read Hayes was recently interviewed by NBC News about how Amazon’s Ring doorbells have affected porch piracy. Read what he has to say in this in-depth article here.
The Fear of Crime webinar, presented by Research Team Leader Kenna Carlsen, is now available in the Knowledge Center! Learn about trends in fear of crime, including identifying those individuals who report the most fear, and understanding common factors influencing it.
LPRC Director Dr. Read Hayes and Innovation Manager Jordan Burchell were featured in this informative piece by WSB-TV! Partially filmed during IMPACT 2019, WSB-TV explores the true costs behind organized retail crime, and how places like the NextRetail Research Center can help.
LPRC’s Working Group Awards are given to leaders and co-leaders who demonstrate strong participation, maintain a positive and interesting call environment, and whose deliverables affect a cross-section of retail formats. Their commitment and dedication improves our research and results community, and for that we are grateful. The LPRC is pleased to announce the 2019 Working Group Award Recipients:
Retail Fraud Working Group
- Leader(s): Trish Svebek, Dollar General
- Co-leader(s): Sean O’Brien, Target / James Kendall, Target
Organized Retail Crime Working Group
- Leader(s): Jessica Zwart, Target / Bobby Haskins, Auror
- Co –Leader(s): Ben Dugan, CVS / Abe Gonzalez, Bloomingdale’s
Product Protection Working Group:
- Leader(s): Adam Hartway, InComm/ Scott Ziter, Price Chopper
- Co –Leader(s): Andrea Guthrie, Dick’s/ Jeremy Henderson, TJX
With self-checkout machines suddenly everywhere you may be wondering…with no one to watch shoppers, don’t they just steal stuff?
The answer, in short, is yes. While technology can improve a lot of things, it can’t change human nature.
But, say retail industry experts, for many stores, the machines are worth the hassle. Indeed, shops ranging from superstores like Target and Walmart to convenience chain CVS to local mom-and-pop groceries have all been adding machines. One recent study suggested globally, self-checkout could continue to grow 10% a year for the next five years.
So what gives? While shoppers may love or hate self-checkout, for stores it often comes down to one thing: Machines mean fewer cashiers, and that can translate to big savings, even if it encourages some shoppers to take the five-fingered discount.
Continue reading: http://money.com/money/5657848/shelf-checkout-encourages-shoplifting/
The LPRC Fellowship Award is given to those that exceed expectations through high-level performance and dedication on working groups or projects. We are proud to recognize these individuals for their participation in the LPRC. Our research and results community is made better by their contributions.
2019 LPRC Fellowship Award Recipients
The LPRC is proud to announce its newest Board Members. The LPRC’s Board of Advisors champions the longevity of research-based decision-making through collaboration, advice and support to the Loss Prevention Research Council’s Director’s mission. Please join us in congratulating the following individuals:
LPRC Board of Advisors
Peter Chie is the Operating Vice President of Asset Protection and Risk Management for Bloomingdale’s based in NYC. He is responsible for all physical security, crisis management, business resiliency and investigations for the organization. His experience in the retail loss prevention industry spans over 30 years in field, corporate and distribution positions at several Fortune 500 companies, both big box and specialty. He is a former Chair for the Lehigh Valley Chapter of ASIS, a member of the ASIS Retail Asset Protection Council, and a member of the NRF Loss Prevention Advisory Council.
Tim Hall is the Director of Asset Protection at 7-Eleven. In his 20 year career at 7-Eleven, Tim has held various leadership roles in Operations and Asset Protection. Tim is a highly experienced Asset Protection professional who has demonstrated the ability to lead diverse teams of professionals in 12 regions across US and Canada. Tim has strong technical and business qualifications with a proven track record of hands-on experience in strategic planning, business unit development, team development and project management. Tim is currently working towards earning his Bachelor degree in Business at the University of Phoenix.
Chris Hackler is the Vice President of Global Asset Protection for Signet Jewelers. Chris has over 30 years of experience in Loss Prevention. She has held a variety of positions including Store Manager, Regional Inventory Analyst, Director of Asset Protection, Director of Physical Inventory and Risk Management, Senior Director of Physical Security and Senior Director of Loss Prevention. Chris holds a Bachelor of Business Administration Degree with Minors in Accounting and Psychology.
Tony D’Onofrio is currently CEO of TD Insights, a consultancy focused on working with private equity companies, board of directors, public speaking, industry groups, and advanced technologies companies. Previously, Tony was Chief Customer Officer (CCO) at Tyco Retail Solutions (now Sensormatic), part of Johnson Controls. At Sensormatic, he managed global customer relationships, marketing, source tagging, and transitioning key security solutions into “as a service” models. Tony is a graduate of Case Western Reserve University (BA) and Cleveland State University (MBA).
Eric Williams, CFI, CORCI, is the Senior Manager of Loss Prevention with City Gear. Based in Memphis, TN, Eric has the responsibility of managing all aspects of Loss Prevention for over 140 stores. He is a Certified Forensic Interviewer (CFI) and a Certified Organized Retail Crime Investigator (CORCI). Eric is also certified in Wicklander-Zulaski and Reid and Associates. He’s been an active member of LPRC since 2016, particularly in the Violent Crime Working Group.
Thank you to all of our Board Members!
Vox recently interviewed LPRC Director Dr. Read Hayes about the impact of Amazon’s purchase of Ring surveillance cameras. Using the cameras in conjunction with its social app Neighbors, and police cooperation has the potential to help deter the theft of delivered packages from residencies, as well as saving Amazon money from having to resend merchandise. Read about these points, Read’s thoughts and more here.
Return fraud is a rampant issue for both consumers and retailers. WSB-TV interviewed LPRC Director Dr. Read Hayes to hear his take on a recent occurrence that left a shopper empty-handed. Read the article from WSB-TV here.