2023 NRSS Release| 9.26.23

2023 NRSS Release| 9.26.23

Increasing Theft and Violence Continue to Harm Retailers, Retail Workers, and the Communities they Serve Gainesville, Florida, September 26, 2023 – According to the National Retail Federation’s 2023 National Retail Security Survey (NRSS), retail crime continues...
Design Thinking in Retail

Design Thinking in Retail

Design Thinking is a technique that focuses on understanding the end-user through methods of thinking ‘outside of the box’. This consists of five phases that can be performed in a non-linear fashion – Empathize, Define, Ideate, Prototype, and Test.   Empathize –...